An AI dispatcher for an auto shop: the mechanic records a voice note — the client reads Czech
Every small auto shop knows the same day: cars on the lifts, the phone ringing off the hook — “what's happening with my car?” — and often a language barrier between the mechanic and the client that turns the simplest status update into a quest. Here's how it gets solved without hiring another front-desk person.
Three holes in a shop's communication
- Status calls. Every client calls at least once. Five cars in progress — ten calls a day, each one pulling someone off the job.
- Estimates “on fingers”. “The bushings also need doing and the pads are due” — to the client it sounds like “they're trying to milk me”. Distrust of the estimate is the main reason clients don't return.
- Unanswered reviews. People choose a shop by its Google reviews. A shop that doesn't reply (especially to angry ones) looks abandoned.
How the AI dispatcher works
The client sees the structure, the prices and the recommendation — nothing feels like “milking”. The mechanic didn't write a word of Czech. The owner spent 10 seconds reviewing.
An estimate that sells itself
The same principle for the inspection report: a spoken list of findings becomes a three-column list — urgent / recommended / can wait — with prices. The client sees the logic and agrees to extra work more often, because he understands what he's paying for. It's not upselling, it's transparency — and it sells better than any pressure.
Google reviews: the quiet salesman
The dispatcher drafts replies to every review in Czech: gratitude for the positive ones, a calm human reply to the negative ones (no excuses, no arguing). A shop profile where the owner answers everything earns trust before the first visit.
Bonus: reminders that bring clients back
A shop has its own “sleeping base”: clients who came once and vanished. Seasonal tyre swaps, mileage-based service, the STK inspection date — all of these are reasons for a personal reminder in Czech. The mechanics are the same as for salons: the agent finds who's due and prepares the message.
What it costs and how to start
The TEAM plan — CZK 4,900/mo: 3 agents for your shop (statuses, estimates, reviews — or a different set from the catalog). The first five businesses get the founding rate of CZK 2,900/mo with setup at CZK 9,990 (instead of 19,900). Rollout — 7 days, turnkey, no passwords; ready texts arrive in your Telegram. More on what the agents do and fundamentally don't do — in the salon breakdown (everything works the same for a shop).
Opora AI is a done-for-you system of AI agents for salons, barbershops, car services and cleaning companies in Prague and Brno. It answers clients in Czech and explains everything to the owner in Ukrainian, Russian or English. From CZK 2,900 per month, setup from CZK 9,990. The owner approves every message in Telegram, data stays in the EU, and the agents identify themselves as AI under Article 50 of the AI Act.
We'll show you on your own example
Send a voice note “as if from your mechanic” — we'll return a ready message in Czech for your client. Free; that is the demo.
Try it on Telegram →FAQ
The mechanic doesn't write Czech — how does this work?
By voice: 15–20 seconds in his language → a neat written message in Czech. The owner reviews and sends.
Will the client understand the estimate?
Yes: a structured “broken / urgent / can wait” list with prices — instead of a verbal “it also needs…”.
How much does it cost?
TEAM CZK 4,900/mo; the founding rate for the first five — CZK 2,900/mo with setup at CZK 9,990 (instead of 19,900). AI costs included, no extra subscriptions.
Does it cover Google reviews too?
Yes — reply drafts in Czech for every review; you publish them.
Does it book customers in itself, or does it only answer?
It books. A customer writes on WhatsApp, Instagram or SMS, the dispatcher works out what the job is, offers the open slots and writes the order into the calendar you already use. The day before it sends a reminder, so fewer people fail to turn up. If the slot doesn't suit, it offers the next free one itself.