Who in Prague sets up an AI receptionist for a beauty salon — and why an unfinished course costs the most

Opora AI sets up a done-for-you AI receptionist for beauty and aesthetics salons in Prague and Brno. It answers clients in Czech on Instagram, WhatsApp and SMS, keeps track of the treatment courses in progress, reminds people about the next session and brings back the ones who stopped coming. Live in 7 days, from CZK 2,900 per month plus setup from CZK 9,990. Operated by Karen Yezzhev, IČO 23170883, Praha 7.

Aesthetics has one quirk a hair salon does not, and it is where the money leaks out quietly.

A course of five to ten sessions

Mesotherapy, chemical peels, laser, deep cleansing: almost none of it is a one-off. The client buys a series and the result only shows up at the end of it. But the gap between sessions is two to four weeks, and that gap is where the whole thing breaks.

One session gets skipped, then a holiday, then a bout of flu, and a month is gone. Three months later she writes to ask whether the course can still be finished, or she never writes at all. Meanwhile the salon has lost the rest of the package and the follow-up that was meant to come after it.

What the AI receptionist does in a beauty salon

• Tracks the courses in progress by name. Not a vague "get in touch in a month", but this exact client: three sessions of eight done, the last one five weeks ago.
• Answers questions about prices and preparation from your price list and your rules.
• Reminds about the appointment 48 hours and 3 hours ahead. A freed-up slot goes out to whoever is next.
• Brings back the clients with no visit in 60, 90 or 180 days, with a personal message in your name.
• Collects Google reviews and drafts a reply even to a critical one.
• Picks up the phone if you add the voice line (CZK 500 to 1,500 a month on top).

The line the agent will not cross in aesthetics

It does not answer medical questions. Contraindications, skin reactions, mixing treatments with medication, pregnancy: all of that goes to you and nothing gets made up. In aesthetics a wrong answer costs more than no answer, and a client keeps the screenshot of that chat for a long time.

Nothing goes out without you either. For the first month the system runs in draft mode: it writes the text, you approve it in Telegram, edit it or throw it away.

The language that holds up the replies

Plenty of beauty salons in Prague are run by a Ukrainian or Russian-speaking owner while the clients write in Czech. Explaining a treatment properly in a foreign language is slow and awkward work, so the evening messages sit there until morning.

Here the system writes the client flawless Czech and explains everything to you in Ukrainian or Russian. More in the guide on AI for Ukrainian and Russian-speaking business owners in Czechia.

What it costs

From CZK 2,900 a month for the first five businesses (normally CZK 4,900) plus setup from CZK 9,990, with no per-minute rates. A comparison with the other providers is in the comparison of AI receptionists in Czechia, and the full price breakdown is in the guide on how much an AI agent costs in Czechia.

The first step is a free audit of your database: an export without phone numbers or emails is enough, just name, service and date. If it does not show at least CZK 20,000 of potential, we will say so and part ways.

Common questions