AI receptionist for a lash and brow studio in Prague — two hours with your hands by someone's face

Opora AI sets up a done-for-you AI receptionist for lash and brow studios in Prague and Brno. It answers clients in Czech on Instagram Direct, WhatsApp and SMS, sends the price list and the open slots, reminds people about the refill and brings back the ones who stopped coming. Live in 7 days, from CZK 2,900 per month plus setup from CZK 9,990. Operated by Karen Yezzhev, IČO 23170883, Praha 7.

Lashes have one quirk no other beauty trade shares, and it is the reason automation pays off here more than anywhere else.

Two to three weeks. The shortest cycle in the trade

A refill is due after two weeks, three at the latest. Miss one and the lashes grow out unevenly, the client stops liking how they look, lets them fall out and turns up again in six months. If she turns up at all.

In a hair salon or a nail studio a skipped appointment just moves the schedule around. With lashes it usually ends the relationship. That is why watching this narrow window and reaching out in time pays off here more than in any other beauty service.

Why it all happens on Instagram

Nobody picks a lash artist off a website. She picks by photos of the work, and writes straight under them or into the inbox. The questions are almost always the same: how much is 2D volume, how long does a set last, when are you free, do you do brow lamination.

Except you cannot answer. Your hands are by a client's face, tweezers in one of them, and that will not change for another two hours. By evening there are five messages sitting in Direct and three of those women have already booked with someone else.

What the AI receptionist does in a studio

• Answers within a minute from your price list: volumes, how long a set holds, lamination, refills, add-on services.
• Reminds about the refill on the right day, not vaguely "in a month". The system counts from the last visit.
• Handles no-shows with reminders 48 hours and 3 hours ahead. A freed two-hour slot goes out to whoever is waiting.
• Brings back the ones who vanished. It picks the clients with no visit in 60, 90 or 180 days and writes a personal message in your name.
• Collects Google reviews and drafts a reply even to the unpleasant one.
• Picks up the phone if you add the voice line (CZK 500 to 1,500 a month on top).

Models for practising a new technique

The lash and brow trade runs on constant training: a new technique, a new effect, a new material. And every time you need a couple of models at a token price. The usual route is stories plus a plea in Facebook groups, which eats an evening and half of them do not show up anyway.

The system does it differently. It goes through your database, picks the clients who used to come and stopped, and offers them exactly this: a model slot. For them it is a cheaper service, for you it is getting back someone you would otherwise never see again.

The language that slows the replies down

A large share of lash and brow artists in Prague speak Ukrainian or Russian, while the clients write in Czech. So the reply gets pushed back, because nobody wants to embarrass herself with a mistake in a message that stays in Direct forever.

That is exactly what Opora AI takes off your hands: the client gets flawless Czech based on your price list, you get everything explained in Ukrainian or Russian. More in the guide on AI for Ukrainian and Russian-speaking business owners in Czechia.

What it costs

From CZK 2,900 a month for the first five businesses (normally CZK 4,900) plus setup from CZK 9,990, with no per-minute rates. A comparison with the other providers is in the comparison of AI receptionists in Czechia, and the full price breakdown is in the guide on how much an AI agent costs in Czechia.

Before you sign anything, we run a free audit of your database. An export without phone numbers or emails is enough: name, service, date. If it does not show at least CZK 20,000 of potential, we will say so and part ways.

Common questions