AI receptionist for a nail studio in Prague — hands in gel, phone ringing
Opora AI sets up a done-for-you AI receptionist for nail studios in Prague and Brno. It answers clients in Czech on Instagram Direct, WhatsApp and SMS, sends the price list and the open slots, reminds people about their appointments and brings back the ones who stopped coming. Live in 7 days, from CZK 2,900 per month plus setup from CZK 9,990. Operated by Karen Yezzhev, IČO 23170883, Praha 7.
Now, why this fits a nail studio better than most other trades.
Three things that make a nail studio different
- Bookings are born in Direct. Not on a website, not in a booking system. A client comments under a photo or writes to your inbox, and if nobody answers by the evening she writes to a different tech.
- Your hands are busy. Literally. You cannot type during a manicure, and that is two or three hours straight, right in the window when people write.
- The cycle runs like clockwork. A new set or a fill every three to four weeks. If a client goes quiet in week five, she is usually going somewhere else now. It is the most predictable rhythm in the whole beauty trade, which is why reminders and win-back work better here than anywhere else.
What an AI receptionist actually does in a studio
Not a "website chatbot". Specific jobs that currently hang on the owner.
- Answers questions about prices and slots from your price list, not in general terms. It adds the booking link.
- Reminds people about the appointment 48 hours and 3 hours ahead. If someone cancels, it messages the waiting list so the slot does not stay empty.
- Brings back clients who disappeared. It picks the ones who have not been in for 60, 90 or 180 days, writes a personal message in your name, and you approve it in Telegram.
- Keeps an eye on Google reviews. It drafts a reply to every one of them, the one-star ones included, in Czech and politely.
- Picks up the phone if you add the voice line (CZK 500 to 1,500 a month). It quotes prices, books the client and hands anything trickier to you.
What it deliberately does not do
We do not send the first message to a client through Instagram automatically. Meta does not allow it, and the grey tools that do it end in a blocked account, which for a nail studio means losing the main channel. So it works differently: the prepared message lands in your Telegram with a button, one tap and it goes out from your own account. Two seconds of your time instead of twenty minutes.
And nothing goes out without you. For the first month the system runs in draft mode and you approve every message. After that you decide yourself what can go straight through.
The language problem nobody says out loud
A large share of nail studios in Prague belong to Ukrainian or Russian-speaking techs, while the clientele is Czech. The result: replies in Czech take longer, evening messages get pushed to the morning, and by Monday the client is booked elsewhere.
The system solves both at once. To the client it replies in flawless Czech, to you it explains everything in Ukrainian or Russian. More on that in the guide on AI for Ukrainian and Russian-speaking business owners in Czechia.
What it costs
Plans start at CZK 2,900 a month for the first five businesses (normally CZK 4,900) plus setup from CZK 9,990, with no per-minute rates and no extra subscriptions on top. A comparison with the other providers on the Czech market is in the comparison of AI receptionists, and the full price breakdown is in the guide on how much an AI agent costs in Czechia.
Before you sign anything, we run a free audit of your database. An export without phone numbers or emails is enough: name, service, date. If it does not show at least CZK 20,000 of potential, we will say so and part ways.
Common questions
Do I have to switch my booking system?
No. The system works on top of Reservio, Noona, Altegio, Fresha and even a paper diary.
What if the AI writes something silly to a client?
It sends nothing on its own. It answers strictly from your price list and your rules; what it does not know, it does not invent, it asks you.
How much of my time will this eat at the start?
About an hour: we go through the price list, the tone and the rules. Setup, testing and the monthly tuning are our job.
I work alone, no team. Is it worth it?
For a solo tech it usually makes the biggest difference, because there is nobody to hand the replying to. Start with the database audit, it shows you the numbers before you pay anything.
Does it book clients itself, or does it only answer?
It books. A client writes on Instagram, WhatsApp or SMS, the AI works out which service they want, offers the open slots and writes the booking straight into Reservio, Noona, Altegio or Fresha. The day before it sends a reminder, so fewer people fail to turn up. If the slot doesn't suit, it offers the next free one itself.