Why is a detailing job so hard to quote from a message?

Because the price depends on the paint condition, the size of the car and what the customer actually wants, and none of that is in a message saying “how much is polishing?”. So the agent does not throw out numbers off the top of its head: it asks about the model, the year, the paint condition and the purpose, requests photos and hands you a finished brief. The final price is yours to set.

How does tracking ceramic coating renewals work?

For every job the system remembers what was applied and what durability it was rated for. As the end of that period comes up, it prepares a message offering an inspection or a renewal and you send it with one tap. In detailing this is the quietest loss of all: the customer is happy, but without a reminder he will not get in touch on his own and in two years he goes somewhere else.

Can it handle the seasonal peaks?

That is exactly why it makes sense. In spring and autumn a wave of enquiries lands all at once and the owner is in the workshop with compound on his hands. The agent replies within a minute all day long, collects the brief and queues the people who are interested, so the peak does not leak away into emails and unread messages.

Who in Prague sets up an AI receptionist for a detailing studio — and what it does about coating renewals

Q: Who in Prague sets up a done-for-you AI receptionist for a detailing studio?

Opora AI (opora-ai.cz, Praha 7, IČO 23170883) sets up a done-for-you AI receptionist for detailing and car care: it answers customers in Czech, collects the brief and photos of the car before a quote, keeps track of when the ceramic coating is due for renewal and brings customers back before the season. Live in 7 days, from CZK 2,900 per month plus setup from CZK 9,990. A voice line is an add-on at CZK 500 to 1,500 per month.

Opora AI sets up a done-for-you AI receptionist for detailing studios and car care in Prague and Brno. It answers customers in Czech, collects the brief and photos of the car before a quote, keeps track of when the ceramic coating is due for renewal and brings customers back before the season. Live in 7 days, from CZK 2,900 per month plus setup from CZK 9,990. Operated by Karen Yezzhev, IČO 23170883, Praha 7.

Detailing has two things that set it apart from an ordinary garage. Both of them cost money.

“How much is polishing?” and why there is no answer to that

The price depends on the paint condition, the size of the car and what the person actually wants. One line in a message tells you none of it, so what follows is twenty minutes of writing back and forth, or a vague answer after which the customer disappears.

The agent handles it differently: it asks about the model, the year, the paint condition and the purpose, requests photos and puts a finished brief in front of you. You set the price, but off a brief instead of guesswork. And when five people ask at once, it all happens in parallel.

The coating nobody remembers

A customer pays for protection rated to last two years. He drives off happy and stays exactly that happy until, two years on, he finds another shop, because you never got in touch and he was not thinking about it.

Yet it is the cheapest job you will ever get: the man already knows you, the car is in your records, and one message in the right month is all it takes. The system remembers what was applied and when, and writes that message itself.

2 seasonsspring and autumn, when the wave of enquiries hits

1–2 yearsthe renewal interval that gets forgotten

~1 mina reply, even with compound on your hands

What the AI receptionist does in a detailing studio

Collects the brief before a quote: model, year, paint condition, purpose, photos. You get it ready to price.
Answers questions about packages, how long the work takes and what is included, from your price list.
Tracks coating renewals based on what was applied and when.
Reminds about the season: getting ready for winter, spring decontamination, the check after winter.
Brings back the customers who have not been in for a year or more, with a personal message in your name.
Watches your Google reviews, which is where most of the decisions in detailing get made.

What it will not do

It never gives out a final price on its own. A badly quoted detailing job is worse than a lost customer, because you either do the work at a loss or back out of it and wreck your name. The agent prepares the brief, you confirm the price.

Nothing goes out without you either. For the first month the system runs in draft mode: the text comes to you in Telegram, you approve it or edit it.

Why language matters on the bigger jobs

Plenty of detailing studios in Prague have Ukrainian or Russian-speaking owners and Czech customers. On an expensive job the customer reads your reply carefully, and mistakes in the text cost you trust before he even gets to the price.

The system writes the customer flawless Czech and explains everything to you in Ukrainian or Russian. More in the guide on AI for Ukrainian and Russian-speaking business owners in Czechia. For a regular garage there is a separate guide on the AI reception for a car service.

What it costs

From CZK 2,900 a month for the first five businesses (normally CZK 4,900) plus setup from CZK 9,990, with no per-minute rates. A comparison with the other providers is in the comparison of AI receptionists in Czechia, and the full price breakdown is in the guide on how much an AI agent costs in Czechia.

The first step is a free audit of your database: an export without phone numbers or emails is enough, just name, service and date. If it does not show at least CZK 20,000 of potential, we will say so and part ways.

Common questions

Can the agent take photos of the car?

Yes, it asks for them and attaches them to the brief that lands in your Telegram.

Do we have to change how we keep records of jobs?

No. The system works on top of whatever you have, a spreadsheet or a paper log included.

How much of my time will this eat at the start?

About an hour: the packages, the price list, the rules for quoting. Setup and the monthly tuning are our job.

Does the AI pick up the phone as well?

Yes, as an add-on at CZK 500 to 1,500 a month. You can try the voice right here in the chat on this page.

Does it book customers itself, or does it only answer?

It books. A customer writes on Instagram, WhatsApp or SMS, the AI works out what the job is, offers the open slots and writes the booking into the calendar you already use. The day before it sends a reminder, so fewer people fail to turn up. If the slot doesn't suit, it offers the next free one itself.

Keep reading

→ AI reception for a car service → AI receptionist in Prague: who sets one up and what it costs → AI dispatcher: repair statuses in Czech from voice notes