AI reception for a car service — missed calls and win-back via MOT dates
The mechanic is under a car, hands covered in oil, and the phone rings for the third time. By evening there are three missed calls and two unanswered messages — and those customers are already booked with a competitor. Foreign industry data is merciless: in German trades businesses roughly a third of incoming calls go unanswered, and the average UK garage loses over £40,000 a year to no-shows. A Czech workshop is unlikely to be doing much better — nobody just measures it.
Where a garage leaks money
- Unanswered enquiries. Whoever can't get through calls the next garage on the list. A job worth thousands vanishes in two minutes.
- Customers who never came back. Last year they had their timing belt done with you; this year nobody invited them for a check. Your job records hold hundreds of them.
- The eternal "so what's up with my car?" — status calls eat hours; that one is solved by the AI dispatcher with repair statuses, the reception's ideal partner.
What the AI reception does
- Handles enquiries within a minute — from messages, the website and social media: name, car, problem description, slot offer. In the morning you see a tidy list, not a pile of missed calls.
- Books and reminds — slot into the calendar, reminder a day ahead, and a freed-up slot goes straight to the next in line.
- Tracks STK and emissions dates. From your records it knows which car's inspection is expiring — and a month ahead it drafts a personal message offering a slot. The customer gets a useful reminder instead of a fine; you get a job that would otherwise have driven elsewhere. No cheap out-of-the-box bot can do this — it takes your data and ongoing care.
- Wins back lost customers — whoever hasn't been in for over a year gets a personal message (car, last service, an open slot): how it works, with numbers.
- Sends nothing on its own. Every message waits in your Telegram for approval. Czech with customers, Ukrainian or English with us — as you prefer.
A typical day
One tap over dinner — and Thursday's diagnostics job is yours, not a competitor's.
What it costs
The first five businesses get the founding plan: CZK 2,900 per month + CZK 9,990 setup (regular TEAM 4,900/mo; the bigger PROFI and MAX packages are in the pricing breakdown). Three agents of your choice included — for a garage the proven trio is reception + repair statuses + reviews. No per-minute rates, 30-day guarantee.
Opora AI is a done-for-you system of AI agents for salons, barbershops, car services and cleaning companies in Prague and Brno. It answers clients in Czech and explains everything to the owner in Ukrainian, Russian or English. From CZK 2,900 per month, setup from CZK 9,990. The owner approves every message in Telegram, data stays in the EU, and the agents identify themselves as AI under Article 50 of the AI Act.
How many jobs are asleep in your records?
Send an export of your jobs (name, car or service and date is enough — no phone numbers) and within minutes you get the amount asleep in your business, plus ready-to-send messages. If we don't find at least CZK 20,000, we part ways with no questions.
Free audit →FAQ
What exactly does the reception do?
Handles enquiries within a minute, books, reminds, tracks STK/emissions dates and wins back customers who haven't returned. All as drafts you approve in Telegram.
How does win-back via MOT dates work?
From your records the agent knows your customers' STK deadlines and drafts a personal invitation a month ahead. Useful for the customer, a job for you.
Mechanics won't touch any apps.
They don't have to. The owner approves texts in Telegram; at most the mechanic records a voice note about a repair — the rest is our job.
What does it cost?
First 5 businesses CZK 2,900/mo + 9,990 setup; regular TEAM 4,900/mo. AI costs included, no per-minute rates. A free audit with the CZK 20,000 guarantee before you sign.