AI reception for a car service — missed calls and win-back via MOT dates
The mechanic is under a car, hands covered in oil, and the phone rings for the third time. By evening there are three missed calls and two unanswered messages — and those customers are already booked with a competitor. Foreign industry data is merciless: in German trades businesses roughly a third of incoming calls go unanswered, and the average UK garage loses over £40,000 a year to no-shows. A Czech workshop is unlikely to be doing much better — nobody just measures it.
Where a garage leaks money
- Unanswered enquiries. Whoever can't get through calls the next garage on the list. A job worth thousands vanishes in two minutes.
- Customers who never came back. Last year they had their timing belt done with you; this year nobody invited them for a check. Your job records hold hundreds of them.
- The eternal "so what's up with my car?" — status calls eat hours; that one is solved by the AI dispatcher with repair statuses, the reception's ideal partner.
What the AI reception does
- Handles enquiries within a minute — from messages, the website and social media: name, car, problem description, slot offer. In the morning you see a tidy list, not a pile of missed calls.
- Books and reminds — slot into the calendar, reminder a day ahead, and a freed-up slot goes straight to the next in line.
- Tracks STK and emissions dates. From your records it knows which car's inspection is expiring — and a month ahead it drafts a personal message offering a slot. The customer gets a useful reminder instead of a fine; you get a job that would otherwise have driven elsewhere. No cheap out-of-the-box bot can do this — it takes your data and ongoing care.
- Wins back lost customers — whoever hasn't been in for over a year gets a personal message (car, last service, an open slot): how it works, with numbers.
- Sends nothing on its own. Every message waits in your Telegram for approval. Czech with customers, Ukrainian or English with us — as you prefer.
A typical day
One tap over dinner — and Thursday's diagnostics job is yours, not a competitor's.
What it costs
The first five businesses get the founding plan: CZK 2,900 per month + CZK 9,990 setup (regular TEAM 4,900/mo; the bigger PROFI and MAX packages are in the pricing breakdown). Three agents of your choice included — for a garage the proven trio is reception + repair statuses + reviews. No per-minute rates, 30-day guarantee.
How many jobs are asleep in your records?
Send an export of your jobs (name, car or service and date is enough — no phone numbers) and within minutes you get the amount asleep in your business, plus ready-to-send messages. If we don't find at least CZK 20,000, we part ways with no questions.
Free audit →FAQ
What exactly does the reception do?
Handles enquiries within a minute, books, reminds, tracks STK/emissions dates and wins back customers who haven't returned. All as drafts you approve in Telegram.
How does win-back via MOT dates work?
From your records the agent knows your customers' STK deadlines and drafts a personal invitation a month ahead. Useful for the customer, a job for you.
Mechanics won't touch any apps.
They don't have to. The owner approves texts in Telegram; at most the mechanic records a voice note about a repair — the rest is our job.
What does it cost?
First 5 businesses CZK 2,900/mo + 9,990 setup; regular TEAM 4,900/mo. AI costs included, no per-minute rates. A free audit with the CZK 20,000 guarantee before you sign.